[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.
Top Text: “CUSTOMER BUYS SHOES IN JULY”
Bottom Text: “WEARS THEM, RECEIVES FULL REFUND IN DECEMBER.”]
So I’m used to dealing with pretty annoying soccer moms on a daily basis at work. We’re a family shoe store, and the meanest moms tend to shop with us all the time. Our return policy, which is on the receipt and also posted at the register, says that you may return your shoes to us within thirty days as long as they are unworn and you have the receipt, and we’ll give you a full refund using the method you paid, whether it be cash or card.
This past week, a woman came in and handed me a box of Skechers children shoes she wanted to exchange. She said that they’d worn very quickly and she wanted to look around and let her daughter pick something else. When she said “very quickly,” I assumed it had been a month or so. In cases like that, we completely understand and factory damage the shoes and let them find something else.
I opened the box (which was in perfect condition) and found that she’d taped the receipt to the lid of the box. When I looked at the date on the receipt, it said JULY 27. July 27?! Lady, are you fucking crazy? Your daughter has been wearing these shoes to school every day for five months! Of course they’re worn!
I called my manager up to the front and she was equally as furious as I was. While the woman was shopping, we called our LP guy and asked him what to do. Apparently, all we can do is suggest a deal to her and if she doesn’t want to take it, give her a full refund. So when the woman returned to the front, my manager calmly explained our return policy and pointed out that the shoes were too worn for us to exchange for another pair. She offered the woman a 30% discount on some new shoes. The woman opened the box and began to pick at the shoes and insist that she deserved a full refund and really expected more of our store and continued on into a story about how she’d noticed that they were wearing easily three months ago but hadn’t had a single minute to come into our store. She also went on about how poor the products she purchased at our store always ended up being. (I’ve bought my shoes from our store for years and only started working there in July. My little brothers have also always purchased their shoes from our store.) She refused our deal and ended up walking out of the store only having to pay the $10 difference in the shoes.
I’m so pissed off that I could find this woman and strangle her. I really, truly wanted to beat her to a pulp. YOU DO NOT TAKE ADVANTAGE OF PEOPLE. DO NOT BE AN ASSHOLE. DO NOT SAVE YOUR BOXES AND RECEIPTS SO THAT YOU CAN COME BACK ALMOST HALF A YEAR LATER AND COMPLAIN AT THE WORKERS AND BLAME THEM BECAUSE YOUR CHILD’S PAIR OF SKETCHERS WORE AFTER FIVE MONTHS.
A girl draw a series of self-portraits after she’d taken LSD
After 15 minutes
1 hour and 45 minutes
2 hours and 15 minutes
3 and a haf hours
4 hours and 45 minutes
6 hours and 45 minutes
8 hours and 45 minutes
9 and a half hours